Refund policy

Return & Refund Policy

At Bineye Eyeglasses Store, we want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.

Returns

• Returns are accepted only for damaged, defective, or incorrect items.

• You must contact us within 3 days of receiving your order to request a return.

• The item must be unused and in its original packaging.

Non-Returnable Items

• Used or damaged by customer products

• Items without original packaging

• Sale or discounted items (if mentioned at the time of purchase)

Refunds

• Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days.

• Refunds will be sent through the same payment method or as agreed.

Exchange

• We may offer an exchange instead of a refund depending on product availability.

Shipping Cost

• Return shipping costs may be the responsibility of the customer unless the item is defective or wrong.

Contact Us

For any return or refund queries, please contact us:

📞 WhatsApp: 03265307035
📧 Email: bineyestore@gmail.com

Bineye Eyeglasses Store – Customer satisfaction is our priority.